In the bustling, competitive landscape of Los Angeles, businesses are constantly at risk of encountering public relations crises. Effective crisis communications can be the deciding factor between recovery and ruin. As public relations professionals, we often try to explain away mistakes…
Download the Guide Here There is no greater misconception in the communications field than the idea that all press is good press. Negative press exists—and it poses a profound liability to individuals and organizations across every industry. In today’s digital world,…
The way information is shared and manipulated online has changed dramatically in the last half-decade, reshaping diverse fields from politics to finance to culture. In September, Miller Ink and Koios, an Israeli digital intelligence firm, co-hosted a virtual workshop to share…
Hacks and leaks. Social media firestorms. Seismic shifts in our economy, social norms, work culture, and modes of communication. When it comes to crisis management, the risks and challenges facing organizations are changing rapidly. So too should their crisis plans and…
It’s often said that all publicity is good publicity. However, in 2023, this couldn’t be further from the truth. At least according to Ryan Painter, Miller Ink’s senior strategist and head of content. We recently sat down with Ryan to discuss…
What is your professional background? I spent seven years as a political reporter and editor covering Congress and the White House for POLITICO and Congressional Quarterly/Roll Call, with a focus on economic policy areas, including taxes, trade, agriculture, climate change, and…
Changing social norms and methods of communication have given rise to what many have called “cancel culture,” or society’s tendency to respond to offensive or inappropriate actions of varying severity by mobilizing to demand the resignation, firing, or removal of offending…
Originally posted on UpCity It starts suddenly. You’re in the elevator on the way home when you get a Twitter notification. You’re in a meeting at the office when you get a frantic call from your coworker. In a matter of moments,…
The communications landscape has changed profoundly over the last two decades. Declining ad revenues and shrinking newsrooms have caused a paradigm shift in journalism, at the same time that social media platforms have empowered everyone to become their own publisher and…
Be proactive You hear a name – for a person, company, or organization – and want to know more. What’s the first thing you do? For most people, the first stop is Google. The results that turn up will fundamentally frame…
COVID-19 has overwhelmed our hospitals, halted our economy, and transformed our culture overnight. It has also filled our inboxes, as seemingly every non-profit we’ve donated to, brand we’ve bought from, hotel we’ve visited, airline we’ve flown, and local business we’ve frequented…
How do ideas and information travel from out in the world onto our phones and then into our brains? When I ask this question, people often respond by describing how big tech companies monitor our online behavior and sell our data…