Effective crisis management can be distilled into a set of principles. These best practices will help your team prepare your organization to act quickly and methodically when crisis strikes. ...
As the CEO of a strategic communications firm in Los Angeles, I frequently work with lawyers. Whether my client is a high-profile individual in the middle of active litigation, a nonprofit engaged in a public education campaign or a large corporation getting ahead of a story — good or bad — there is a legal team at the center of the action....
COVID-19 has overwhelmed our hospitals, halted our economy, and transformed our culture overnight.How can you ensure that your communications meet this complex and challenging moment?...
How do ideas and information travel from out in the world onto our phones and then into our brains? When I ask this question, people often respond by describing how big tech companies monitor our online behavior and sell our data to advertisers. And while the Googles and Facebooks of the world are certainly a part of the story, they only scratch the surface....
How we engage with news, share information and form opinions is changing faster than the public — and many professionals in the communications space — can grasp. Read more about how radical changes in the communications landscape are driven by several interrelated trends....